New: execution-time custody verification

Stop fraudulent pickups at the handoff.

Happy Tactic combines automated cross-checks with AI-driven anomaly detection to produce a real-time risk score and clear “why” flags (mismatch, substitution, unusual changes)—so brokers, shippers, and warehouses can confirm custody before freight is released.

  • Verify driver identity at pickup (not just onboarding).
  • Confirm chain of custody: owner → dispatcher → driver.
  • Share time-stamped proof with shippers/warehouses.
Built for brokers, shippers, and warehouses.

How it works

Built for fast-moving brokerage workflows.

1

Create a verification

Enter the carrier + load details and start a pickup verification in seconds.

2

Driver checks in

We verify identity and custody signals (ID/selfie, contact/domain, device/location, and assignment consistency).

3

Get a custody confirmation

Receive a clear status (Verified / Needs review), plus a time-stamped record you can share at the dock.

What we verify at execution-time

Flags map to common fraud patterns like look-alike domains and last-minute driver/dispatcher substitutions.

AU

Carrier authority, safety & insurance

Confirm authority status, insurance, and safety signals before releasing freight.

DM

Contact & domain authenticity

Detect look-alike domains, mismatched phone/email, and suspicious contact changes.

ID

Driver identity

Verify the person arriving at pickup with ID/selfie and confirmation steps.

GL

Device & location signals

Identify anomalies using device and location context during check-in.

SW

Substitutions & last-minute changes

Flag dispatcher/driver swaps, pickup changes, and other high-risk edits.

CC

Chain-of-custody confirmation

Confirm owner → dispatcher → driver alignment and produce shareable proof.

What you get in the app

Clear outputs your team can act on—without slowing coverage.

RS

Real-time risk score

Low / Medium / High per pickup verification.

WHY

“Why” flags

Mismatch, substitution, unusual change, contact/domain concerns.

GO

Verified / Needs review decision

So ops teams know when to release vs. escalate.

LOG

Time-stamped evidence log

Who, what, when—for auditability and internal review.

LINK

Shareable dock link

So shippers/warehouses can confirm before release.

PDF

Downloadable evidence pack

Export a PDF for internal records and claims support.

FAQ

Common questions from brokers, shippers, and warehouses.

Does the driver need to download an app?

No—drivers can complete verification via a secure link and guided steps.

What should we do if something is flagged?

Pause release and re-confirm using independently verified contact channels; substitutions and changes should be treated as higher risk.

Why verify at pickup instead of just onboarding?

Fraud often happens during execution via impersonation, contact swaps, and last-minute changes, so verification should continue across the load lifecycle.

What do you check?

Carrier authority/insurance/safety, contact verification, email/phone/domain checks, driver ID/selfie, device/location signals, and last-minute substitutions.

When do pilots open?

We’re onboarding a limited number of brokers, shippers, and warehouses now—request access and we’ll confirm availability.